Frequently Asked Questions

What materials are used in your chains?

The chains are made of 925 Sterling Silver and have a weight of 8g, a thickness of 0.65mm, and a length of 60cm.

They have a high polished and rounded form.
The Pineapple pendant is also made of 925 Sterling Silver, has a height of 2.6cm, a width of 1.8cm, and a weight of 17g.

It is sand blasted for a unique texture.


The Smiley pendant is plated with Rhodium and made of 925 Sterling Silver. It has a height of 2.6cm, a width of 2.2cm, and a weight of 10g. The ring width of the Smiley pendant is 2.2mm and it is sand brushed for a distinct look.

How do I care for and clean my chain?

To keep your chain looking its best, follow these care tips:

Remove your chain before engaging in activities that may expose it to chemicals or abrasives, such as swimming or cleaning.

Clean your chain regularly using a gentle soap and water solution, then dry it thoroughly with a soft cloth.

Store your chain separately from other jewelry pieces to prevent scratching or tangling.

What is your return and exchange policy for chains?

We accept returns and exchanges for chains within 3 days of purchase, provided that the item is in its original condition and packaging. For more details on our return and exchange policy, please visit our policy page

How long does it take to process and ship my chain order?

Orders are typically processed within 3-5 business days (pre-orders 5-8 weeks), excluding weekends and public holidays. Once your order has been processed, you will receive a confirmation email with tracking information. For more information on shipping times and costs, please visit our shipping policy page.